Last Updated: January 1, 2025 • Governed by New Zealand Law
"Company", "we", or "us" refers to DiscoverAotearoa Ltd (NZBN: 9429048392011). "Client" or "you" refers to any person browsing our site or requesting itinerary services.
By using this website, you agree to comply with all applicable local and international laws and these terms. Content is provided for travel research and booking purposes only.
DiscoverAotearoa acts as an independent travel advisor and intermediary connecting travelers with certified eco-tour operators, ferry providers, and local accommodation hosts across New Zealand.
Inquiries submitted through this site do not constitute a binding booking until formal itinerary confirmation and deposits are completed directly with our advisors.
All prices quoted on the site or in itineraries are in New Zealand Dollars (NZD$) and inclusive of Goods and Services Tax (15% GST) unless explicitly stated otherwise.
Cancellation policies vary based on specific third-party tour suppliers (e.g. fjord cruise lines, helicopter operators). Full cancellation schedules are provided prior to deposit payment.
Travelers are responsible for securing appropriate New Zealand entry visas (including NZeTA where applicable), travel insurance, and ensuring personal physical fitness for alpine activities.
All original imagery, copy, logos, and custom itinerary maps are the property of DiscoverAotearoa Ltd and protected under New Zealand copyright legislation.
We treat all personal communications and custom travel plans with strict confidentiality.
Website content is provided on an "as is" basis. While we endeavor to keep road condition and weather information accurate, rapid alpine weather changes may affect actual travel conditions.
To the maximum extent permitted under the New Zealand Consumer Guarantees Act 1993, DiscoverAotearoa Ltd shall not be liable for direct, indirect, or consequential losses resulting from third-party tour delays or extreme weather disruptions.
You agree to indemnify DiscoverAotearoa against claims arising from your breach of these Terms or illegal activities while using our site.
Supplier inclusion in our guides does not constitute exclusive endorsement; recommendations are based on verified safety and guest satisfaction ratings.
We reserve the right to suspend access to our consulting services for users who violate safety guidelines or act disrespectfully toward local staff.
Neither party shall be held liable for failure to fulfill obligations due to natural disasters, volcanic eruptions, landslides, or state-declared emergencies.
These terms are governed exclusively by the laws of New Zealand. Any disputes shall be submitted to the non-exclusive jurisdiction of the courts of Auckland, New Zealand.
We reserve the right to amend these Terms at any time without prior individual notice.
DiscoverAotearoa Ltd
Auckland, New Zealand
Email: [email protected]